The Need of the Hour: Next Generation Operating Model

Author: Debabrata Pruseth
Publication Date: 2017/09/16
Publication Type: Conference Paper
Conference: Project Management National Conference
Location: India
Language: English

Abstract

Albert Einstein once correctly said “We cannot solve our problems with the same thinking we used when we created them”. To successfully sail through new technology disruptions, project managers not only have to adopt to technology but also adopt new processes and skillsets to manage projects effectively. Still what are these components and where should they start?

This article elaborates the key component of a new age operating model through the lenses of people, process and technology for project managers to adopt in today’s digital era. The key component of the model include change management, governance, technology, capabilities and structure. For instance, in governance we will discuss how project managers can use digital technology to govern a diversified workforce spread across multiple locations. Under capabilities we will discuss how critical thinking methodology needs to be incorporated to drive innovation in projects.

In today’s project management landscape, change is inevitable and unpredictable. The new age technology disruptions like artificial intelligence, deep learning, augmented reality, etc., call for a new operating model for project managers encompassing an entrepreneurial and innovative mindset. The article takes examples from real life case studies and provides implementable recommendations for today’s project managers.

Keywords
project management, operating model, digital transformation, change management, governance, project governance, technology disruption, artificial intelligence, deep learning, augmented reality, project capabilities, critical thinking, entrepreneurial mindset, innovation in projects

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The Need of the Hour: Next Generation Operating Model

Suggested Citation

Pruseth, D. (2017). The Need of the Hour: Next Generation Operating Model. Paper presented at Project Management National Conference, India.